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2013 TRAININGS |BEST ITIL INTERMEDIATE ST TRAINING |ITIL INTERMEDIATE ST ONLINE COURSE |ITIL INTERMEDIATE ST TRAININGS ONLINE |ITIL INTERMEDIATE ST TRAINING IN HYDERABAD | INDIA | UK | USA | CANADA ASTRALIA |ITIL INTERMEDIATE ST ONLINE TRAINING

course contents:

Ecorp Trainings, one of the best institute providing quality level of training in E-learning & Corporate Services.

We offer instructor led online training. Classroom trainings are conducted in Hyderabad , India.

We provide training for almost all IT technologies,i.e : Documentum, SAP , ORACLE , JAVA , DOTNET , STORAGE products ,HYPERION etc.

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Course Contents 

Introduction and Overview

Purpose and objectives

Linking service transition to other ITIL lifecycle stages

How service transition creates business value

Service transition principles: the concept of service and the role of utilities and warranties

Key Principles of Service Transition

Establishing a formal policy and common framework for implementation of all required changes

Supporting knowledge transfer, decision support and the reuse of processes, systems and other elements

Anticipating and managing course corrections

Ensuring involvement of service transition requirements throughout the lifecycle

Optimizing service transition performance and typical metrics that can be used

Primary ITIL Processes within Service Transition

Change management

Managing changes in a controlled and consistent manner with minimum disruption

Maintaining standardized methods for efficient and prompt handling of all changes

Optimizing business risk

Service asset and configuration management

Identifying, controlling and accounting for service assets and CIs

Recording all changes in the configuration management system

Knowledge management

Enabling informed decision-making with a service knowledge management system

The Data-to-Information-to-Knowledge-to-Wisdom structure

Release and deployment management

Assembling and positioning all aspects of services into production

Establishing effective use of new or changed services

Delivering changes at optimized speed, risk and cost

Other considerations

Transition planning and support

Service validation and testing

Evaluating performance vs. expectations

Managing People through Service Transitions

The nature, purpose and value of supporting service transition activities

Managing communications and commitment

Managing organizational and stakeholder change

Stakeholder management

The role and requirements of service transition in other ITIL processes

Organizing for Service Transition

Roles and responsibilities

Applying service transition to multiple circumstances

Identifying the organizational context

Contact

ECORP TRAININGS.

Training Coordinator.

UK :+44-203-468-0685

USA : +1-703-445-4802

INDIA: +91-8143111555 ; +91-40-64643304 / 06

URL : www.ecorptrainings.com

Email : training@ecorptrainings.com

www.ecorptrainings.com/itil-intermediate-st-online-training-in-hyderabad-india.php

Schedule

January 20, 2014 — 9:00 am to
October 20, 2018 — 6:00 pm

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Venue

ECORP TRAININGS